Xtag integration

Keep your Xtag badges. Add the app.

Registrations, check-ins and badge QR codes come across from Xtag every few minutes, so your attendee list never waits on an export and exhibitors scan the badges Xtag printed.

Schedule a demo Start free

Brings in: Attendees, check-ins and badge QR codes
Stays in sync: Every few minutes
To connect: Your event's Xtag API username and password
Direction: One way. Highbar never changes your Xtag records.

What syncs

Your Xtag form, mapped once.

Match each Highbar field to a question on your Xtag form when you connect. Every sync after that follows the same map.

In Xtag

In Highbar

Registrations
Every entry with an email address
Your attendee list
Who can log in to your app
Form fields
Email, first and last name, company and job title
Their attendee profile
Following the map you set
Badge QR codes
The codes printed on your Xtag badges
Lead retrieval
Exhibitors scan Xtag badges like Highbar's own
Check-ins
Read in your event's timezone
Your integration panel
New check-ins counted at every sync

How it works

Connected from one panel.

Open Integrations from your event's Content or Access page. Everything below happens there.

1
Sign in to Xtag
Enter the Xtag API username and password for your event, and its timezone so check-in times are stored correctly.
2
Map your fields
Highbar suggests a match for email, name, company and job title, and for Badge QR code if Xtag prints your badges. Email is required: it's how attendees are matched.
3
Preview and connect
Preview mapping shows real entries before anything is imported. Click Connect Event and a progress bar tracks the import.
4
Stay in sync
Highbar checks Xtag every few minutes for new registrations, edits and check-ins. Sync now is there when you can't wait.

Read the setup guide

Your call

Nothing to reprint, nothing to re-enter.

Badges that already scan
Map Badge QR code and exhibitors scan the badges Xtag printed for lead retrieval, the same as Highbar's own. Nobody reprints a thing.
Removals, your way
By default, anyone you remove in Highbar stays removed. Or make Xtag the source of truth and anyone still registered there comes back.
Form changes can't scramble your list
If a mapped question changes on your Xtag form, syncing pauses and the integration shows Needs attention until you confirm the mapping.
Blanks never erase
An empty field in Xtag never wipes data in Highbar. Once an attendee completes their own profile, Xtag stops updating it.
One person, one attendee
Entries are matched by email, so nobody is added twice. Invalid addresses are listed for you to fix in Xtag.
Pause anytime
Turn auto-sync off to pause and back on to resume. Disconnect and everyone already synced stays on your list.

Frequently asked questions

Does Highbar change anything in Xtag?

No. Highbar only reads your Xtag entries and check-ins. It never edits or deletes anything in Xtag, even when you disconnect.

How often does it sync?

Every few minutes. Highbar checks Xtag for new registrations, edits and check-ins on a schedule, and Sync now pulls the latest straight away.

Which Xtag fields come across?

The ones you map: email, first name, last name, company, job title and each badge's QR code. Other form questions, ticket items and photos stay in Xtag.

What happens when I remove someone in Highbar?

By default they stay removed, even if they're still registered in Xtag. Choose Xtag is the source of truth under Removed attendees to restore anyone still registered there.

Do badges printed by Xtag work with lead retrieval?

Yes. Map Badge QR code when you connect, and exhibitors scan Xtag's badges in the Highbar app the same way they scan Highbar's own. The codes sync with everything else, so badges for new registrations scan too.

What happens if I disconnect?

Syncing stops and every attendee already synced stays on your list. Nothing in Xtag is touched.